We understand that sometimes a purchase may not meet your expectations, and you might want to make a return or exchange. Returns must be made within 30 days from the delivery date. You can do so provided that the item(s) are in their original condition. However, there are a few exceptions to this rule:
- Women’s swimwear and underwear can only be returned if the hygiene seal is intact and not removed.
- Men’s swimwear or underwear is non-returnable for hygiene reasons.
- Socks are eligible for return only if sealed in their original packaging.
- Due to hygiene reasons, all bottles are non-returnable.
- Personalized items are not eligible for return.
- Supplements can be returned only if unopened, with the seal unbroken, and in perfect, resalable condition in the original packaging.
For a full refund on eligible returns, ensure that all items are unworn, unused, unwashed, and in the same condition as received. Damaged, worn, or unsuitable items won't qualify for a refund. Please note that all items undergo inspection upon return.
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Please contact our support team here.